Actionable Feedback Policy

Introduction

At GOTIT (Global Open Territorial Innovation & Technology), we understand the invaluable role that feedback plays in the continual improvement and evolution of our content. We believe that our audience’s insights not only enhance the quality of our work but also align our efforts with the needs and interests of our global community. This policy outlines how we approach and handle feedback, reflecting our commitment to transparency, engagement, and continuous growth.

Feedback Collection

We actively encourage and welcome feedback from our readers, contributors, and stakeholders. Feedback may be submitted through various channels, including comments on our website, email surveys, social media interactions, and other forms of direct communication. We value all perspectives and consider every piece of feedback a vital resource.

Response Process

Our dedicated team reviews feedback and categorizes it to ensure appropriate action. Whether it’s a suggestion for improvement, a commendation, or a concern, we commit to considering each piece of feedback with diligence and care. We may respond directly to individuals when necessary and take steps to implement valuable suggestions.

Public Engagement

Interaction with our audience goes beyond merely collecting feedback. We aim to foster a dynamic and responsive community where open dialogue is encouraged. Our team actively engages with comments and suggestions, providing clarification when needed, acknowledging good ideas, and demonstrating how feedback leads to tangible changes.

Transparency Commitment

Transparency is at the core of our actionable feedback policy. We pledge to address feedback openly and honestly, keeping our readers informed about how their insights are being utilized. This commitment also extends to how we handle criticism, ensuring that we’re accountable for our actions and dedicated to learning and growing from all feedback.

Conclusion

Our actionable feedback policy underscores our unwavering commitment to engaging with our global community transparently and sincerely. We see feedback not merely as comments but as a collaborative effort to build a more informed, effective, and inclusive platform. We sincerely thank all those who take the time to share their thoughts and insights with us, playing an essential role in shaping GOTIT’s journey towards achieving SDGs and climate targets, fostering well-being and prosperity, and truly leaving no one behind.

Author

  • Abderrahim Merzak Ph.D.

    Dr. Merzak, Founding Chairman of the "Territorium Institute" in Ottawa-Ontario, is a visionary leader in innovation, technology transfer, and research for development (R4D). Transitioning from a research scientist, Dr. Merzak is championing the co-creation of territorial socio-technical innovation systems, empowering communities to meet the Sustainable Development Goals and the Paris Agreement's Net-Zero targets. His group has pioneered online platforms promoting social learning and co-creation of sustainable roadmaps using community scenario planning. Dr. Merzak fervently believes in harnessing collective intelligence, tacit knowledge, and systems thinking to co-design brighter futures on various scales, from local communities to nations. His achievements include catalyzing international partnerships, founding the International e-Gov Forum in Dubai and the International Forum of Local Governments in Morocco, and promoting digital and sustainable projects globally. With managerial experience in a French biotech firm and advisory roles in biotechnology, Dr. Merzak has also orchestrated global B2B events in diverse sectors. Academically, he has served prestigious institutions like Paris-Saclay University and King’s College London. A recipient of numerous accolades, Dr. Merzak has contributed extensively to scientific literature and holds a Ph.D. in molecular and cellular biology of cancer from Paris-Diderot University, alongside other significant academic credentials.

    - ORCID iD
    - Scopus Author ID
    - Web of Science Research ID

    View all posts
Back to top button
Share via